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User (Team Member) Management

Learn more about creating or editing a user (Team members) in the Troverlo Web Portal

Creating a new user

Navigation

Customer Account -> Team Members 

Steps

Click on the Create new user button on the upper right.

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Click on the Roles tab and select Admin

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Click on the User information tab and enter first name, last name, telephone number and email address

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After selecting Save, an email will be sent to the user, where it will ask them to validate their email and create their password in the Troverlo Portal.

 


Edit an existing user

Navigation

Customer Account -> Team Members  -> Actions -> Edit

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Change the First name, Last name, Telephone number or Role (flip to Roles tab)


Deactivating a user

Navigation

Customer Account -> Team Members  -> Actions -> Edit

Remove access to the Troverlo Portal for a user by selecting the Deactivate User button

 


Resend invitation to a new user

Navigation

Customer Account -> Team Members  -> Actions -> Edit

Resend the invitation by selecting the Resend Invite button